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05-31-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 341
Post ID: 10668
Reply to: 10620
Buzzing with Schoenberg and the PP2000
fiogf49gjkf0d
Something very interesting happened today in my battle with the incessant buzz in the PP2000. No, it did not go away unfortunately, but I learned something new.

Perhaps inspired by the recent discussions around the original pressings, I decided to spin a few nice old mono recordings.

Now, as has become my habit, I listen with the PP2000 unplugged, as that eliminates the buzzing. And I listened to a few albums. First Sofia Gubaidulina's The Last Seven Words of Jesus on the Cross, followed by Penderecki's Utrenja, and then Tchaikovsky's Symphony Number 4 in F Minor.  Incidentally, the second movement is absolutely spectacular. It reminds me very much of the the visit of the Ghost of Christmas Past in A Christmas Carol. Wonderfully nostalgic.

In any event, I happened to be smoking a Salomones by the fire as I was listening. It is a particularly long cigar, and I had a little more to go, so I decided to put on another record. Here I chose Schoenberg's Piano Concerto, as I was seeking something a bit more subtle to follow the at times heavy-handed Tchaikovsky. Now, when I did this, I decided I had better plug the PP2000 back in to the wall, as I was not sure how long it could go on battery power alone.

Well, when I plugged the PP2000 back in, instead of the familiar buzz, I heard a loud growling buzz. The unit itself was actually buzzing audibly as well.  This was a low frequency warbling of sorts. Having been assured that the unit was unlikely to blow up by APS and with the cigar already lit, I sat down to listen undaunted. Over the next few minutes the loud warbling buzz continued, gradually speeding up in frequency. After a few minutes it had become a continuous buzzing.  A few minutes more and it changed to the familiar extremely high pitched buzz with which I am familiar, and there it stayed.
So now I am wondering if what I am hearing -- the high frequency buzz -- is simply the sound of the PP2000's charging circuit?  My upper frequency hearing is quite good, and I sometimes cover my ears from high pitched sounds that no one else around me notices.  So is it possible that other PP2000 owners simply are not hearing this buzz because the frequency is too high for them?
Or maybe my unit is defective and going to blow up soon.
Adrian
05-31-2009 Post does not mapped to Knowledge Tree
Romy the Cat


Boston, MA
Posts 10,052
Joined on 05-27-2004

Post #: 342
Post ID: 10670
Reply to: 10668
The syndrome of the number 2000?
fiogf49gjkf0d

Reading all those posts about the PP2000 does something strange (I god a few private emails for different people as well) I kind of feel a gully pleasure – my PP2000 still works absolutely flawlessly – means did not  blow and sounds good with no noise of any kind. Probably I shall not to run my mouth about it as God will punish me. Anyhow, if you convinced that it is PP2000 problem then pack it up and ship it back.  The consumer macrocosm is not a good thing.

Anyhow, there is another interesting idea that I did not try but sounds interesting:

http://www.ep2000.com/

I have no motivation to try it as my PP2000 address all my needs so far but I would like to hear if someone used the EP2000.

The Cat


"I wish I could score everything for horns." - Richard Wagner. "Our writing equipment takes part in the forming of our thoughts." - Friedrich Nietzsche
06-01-2009 Post does not mapped to Knowledge Tree
Bud
upper left crust united snakes
Posts 87
Joined on 07-07-2005

Post #: 343
Post ID: 10672
Reply to: 10670
High frequency explosions
fiogf49gjkf0d
Sounds to me like your switch mode transformer is doing the buzzing. I recently purchased an APC product that charged the battery constantly, so long as it was plugged in. This caused quite a bit of heat and stench, from the hot switch mode power supply. It buzzed all the time and when the battery was being charged it buzzed even louder. I complained and they sent me a different unit, same power, different case (tan and narrow rather than black and fat). This one does none of the above, though when charging the battery it does hum slightly. There is always a turn on buzz, but just for about 10 seconds. The original one had a noisy fan also, to keep it from self igniting, perhaps that is your actual problem?. The new one cost more than the old one and they even paid for the freight.

You should ask your tech support guy if there is a replacement for your APS supply that does not run continuously.

Bud
06-01-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 344
Post ID: 10673
Reply to: 10672
Maybe my PP2000 will blow up after all
fiogf49gjkf0d
 Bud wrote:
Sounds to me like your switch mode transformer is doing the buzzing... There is always a turn on buzz, but just for about 10 seconds. The original one had a noisy fan also, to keep it from self igniting, perhaps that is your actual problem?
Yes, it is not fan noise, and I always hear "turn-on noise" but that just seemed "normal" to me.  The buzz I have sounds quite abit more like a stressed transformer or capacitor as far as the noise from the unit itself.  The thing that puzzles me is that I get sound coming from the speakers.  Anyway, I would ship it back to APS if they were willing to fix/replace it and pay the shipping as they did for you.  So far though, I have received no help from them, only a few intermittent e-mails saying they would "look into it."
Adrian
06-01-2009 Post does not mapped to Knowledge Tree
Paul S
San Diego, California, USA
Posts 2,577
Joined on 10-12-2006

Post #: 345
Post ID: 10674
Reply to: 10673
Management (and production changes) by Exception
fiogf49gjkf0d
Adrian, you have not posted any updates about the unit apart from the hum issues, so I am wondering if the unit remains in your system mostly because you paid so much for it.

For instance, have the HF problems you mentioned earlier been resolved?  If so, are they really OK now or have you simply grown accustomed to the problems now?

I would also like to know if you have compared the sound of your system with the PP2000 to that of your system without the PP2000, but with good wall power (who could resist doing this?!?).  If so, will you share your thoughts about the comparison?

By the way:  Thanks to all of you brave pioneers who have anted up big bucks to play minor roles in APS's product development.  Sorry to hang back, but business sucks and my hi-fi budget was an early casualty.  Perhaps APS will have some sort of an epiphany of conscience at some point and they will re-group to put out a product that actually works more often than not in the real world.  At the least, I hope APS would get and stay focused on end use sound rather than merely reacting to reliability problems.


Best regards,
Paul S
06-01-2009 Post does not mapped to Knowledge Tree
PurePower
Ayr, ON
Posts 44
Joined on 05-26-2009

Post #: 346
Post ID: 10676
Reply to: 10668
Close but no cigar
fiogf49gjkf0d
Adrian needs to be in contact with our technical suppport (Damian is the best person to discuss the problems with: damian@purepoweraps.com)

The Purepower 2000 should make no audible humming or buzzing - especially at a normal listening position. If it did make noise due to a faulty component, the battery charging circuit could exacerbate the problem. It is not true that the PurePower unit has a preference for Tchaikovsky over Penderecki - although it does think a Davidoff Gran Corona would be a better match for Russian composers than a Salomones, although it has no notion how to pair a good Cuban with anything Polish.

The PurePower 2000 should sound as good on AC as it does on Battery. If it doesn't our policy is to fix it.
06-01-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 347
Post ID: 10678
Reply to: 10676
PP2000: is there hope?
fiogf49gjkf0d
Well,
I did speak with Damian in Technical Support at APS, and he informs me that this effect is something that they have reproduced in their lab, but only with extremely efficient loudspeakers and certain power supply designs in the amplifier.  With a solid state amplifier and regular cone loudspeakers, he says, the effect is not seen. So, I am now assuming that the difference in the power supply design of my amplifiers and Romy's is the key to why I have noise when he does not.

I was assured that they are "a few weeks away" from finding a solution to this problem, but I am not holding my breath, since I have heard that a few times over the past six months already.
Regarding the performance of the unit, I think it is impossible to say anything about it until the issue is resolved, since the correction will likely change the sound again.
Adrian
06-01-2009 Post does not mapped to Knowledge Tree
Paul S
San Diego, California, USA
Posts 2,577
Joined on 10-12-2006

Post #: 348
Post ID: 10682
Reply to: 10678
Gettin' a Good'un
fiogf49gjkf0d
Adrian, the more I read on the subject, the more it looks like the "universal" approach to solving power problems is a notion only consumers would swallow.

As for "the difference in the power supply design" between your amps and Romy's making a difference, I agree; but at the same time, remember that Romy fought and clawed his way through 1/2 dozen units or so before winding up with what now appears to be - effectively - a custom-tailored piece, eg., in effect, it's probably a ringer.

Dim bulb that I am, I have just recently started to wonder if maybe one needs to know something particular about one's power problems and one's equipment, alike, in order to stand a fair chance of solving one's own particular BEP with given equipment.

Conversely, does the wide variety of problems one encounters with BEP combine with the various electrical matrices possible with a whole hi-fi system make for problems that are just plain hard to predict, prepare for or effectively deal with in one sell-able unit?

Well, if we need to know more to get the BEP solved with the  gear that we actually have, what do we need to know?

Why doesn't someone who knows address the salient issues in plain talk from and for the point of view of a totally neurotic, OCD hi-fi nut (eg, moi)?

I would not mind a little assisted DIY in order to get something like a BEP corrector that actually worked for moi.

Hey, I want a ringer, too!


Paul S

07-06-2009 Post does not mapped to Knowledge Tree
maxzimum
Posts 9
Joined on 07-06-2009

Post #: 349
Post ID: 10997
Reply to: 10682
Purepower 2000 buzzing issues
fiogf49gjkf0d
Hello all,

I recently bought a Purepower 2000. The unit buzzes loudly at about 70% load (buzzing is softer at lower loads).
The buzz can also be heard through the speakers and is very annoying.
If I disconnect the mains cable to the Purepower, the noise reduces considerably.
Is this due to the charging circuit?

07-06-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 350
Post ID: 10999
Reply to: 10997
Another PP2000 problem: hopeless?
fiogf49gjkf0d
Well, I think the short answer is yes.

What the people over at Technical Support have told me is that this is due to the power supply design of the amplifiers that are being driven by the PP2000 and that it seems to be characteristic of certain types of circuit configurations such as a low powered SET amplifier driving a high efficiency horn loudspeaker. They say this is not the typical stereo set-up and they did not test this when they originally designed the PP2000.

Now, they say they have got this kind of circuit set up in their stereo testing lab and have replicated the buzzing results. Each time I call them they say that they are working on finding a solution to this problem and "getting close" -- but it has been almost a year now with no end in sight. Probably too late for me to return it at this point.

There is nothing you can do to eliminate the buzzing (I've tried) short of changing your stereo components internally.

If the buzz is bothering you, I would just return the unit to them and demand a full refund.

Adrian
07-06-2009 Post does not mapped to Knowledge Tree
Romy the Cat


Boston, MA
Posts 10,052
Joined on 05-27-2004

Post #: 351
Post ID: 11000
Reply to: 10999
Active Debugging vs. passive lambing…
fiogf49gjkf0d

 drdna wrote:
Well, I think the short answer is yes.

What the people over at Technical Support have told me is that this is due to the power supply design of the amplifiers that are being driven by the PP2000 and that it seems to be characteristic of certain types of circuit configurations such as a low powered SET amplifier driving a high efficiency horn loudspeaker. They say this is not the typical stereo set-up and they did not test this when they originally designed the PP2000.

I think that this explanation they gate to you is completely bogus. My PP2000 drives 19 loads with all imaginary PS circuit configurations. I also have high efficiency loudspeakers and I have absolutely no noise of any kind. So, I think that it is not the design problem in PP2000 but some kind of bug that they have in circuit that they overlooked since they produced the production run the happened to be I bought. I am not kidding – I have absolutely no unreasonable mechanical noise from nether the unit nor from loudspeaker. If DC is nulled out then it is absolutely problem free. I know that I sound as I am gloating but it is what it is….

 drdna wrote:
Now, they say they have got this kind of circuit set up in their stereo testing lab and have replicated the buzzing results. Each time I call them they say that they are working on finding a solution to this problem and "getting close" -- but it has been almost a year now with no end in sight.

Adrian, it is how they work you need to accept it. I have once in a month conversation with them about my “fuzziness” and they reported that they found the problem and found the cure. It was 6 month ago when they told me about it for a first time, presumably the will send some kind of fix to test in a week, or month, or who knows… Sometimes I call them and they do not even remember what we were taking the last time - it is almost insulting. It is the way how they operate. Still, somehow they slowly do better things and I am sure that soon or later they will send me the fix for my “fuzziness” problem. You just need to keep bother them, relentlessly bother them….

 drdna wrote:
Probably too late for me to return it at this point.

With all my negativism about their slow moving progress I have to admit that I never heard from them a comment that my unit is out of warranty or something like this, but I never intended to return it ether. I think that if it is what you worry then you need to make sure the you initial claim about your defect would be with a return period and you then shall be save. If I like the sound of the unit but it has some noise that they feel they will fix then you need to negotiate the return and warranty policy. Again, it never was a problem with me and they acted very polite in this manner.

I have to admit that I do not believe in the “buzzing” problem as you all described. The buzzing you have reasons but no one told those reasons. What buzz, why it buzz.. no one told it concussively yet. What the fundamental and this buzz? At which condition it buzzes? What the measurements are? The expansions of the level of “characteristic of certain types of circuit configurations” I would reject as bogus and not sane. What certain types? Why? Will it buzz if you decouple the regenerator with isolation transformer? How are you planning to debug it is it has no date to interpret what is going on?

The Cat


"I wish I could score everything for horns." - Richard Wagner. "Our writing equipment takes part in the forming of our thoughts." - Friedrich Nietzsche
07-06-2009 Post does not mapped to Knowledge Tree
Paul S
San Diego, California, USA
Posts 2,577
Joined on 10-12-2006

Post #: 352
Post ID: 11001
Reply to: 11000
Consumer vs. Explorer
fiogf49gjkf0d

Maybe it was easier for an individual to work with APS before they got the great reviews and stepped up production?  Now they have all they can do to fill the orders (and invent new products, of course...).

Romy, I believe you got a solution to your own problems exactly and specifically because you did a lot of their work for them, and they met you part way partly because of this, and also because you make sure your voice is heard, far and wide.

As a company like this evolves, they might actually get better at addressing specific, individual problems; but probably not.

It's rather more likely that they are mostly focused on selling, making, and shipping units while trying to keep a lid on their operating expenses (especially back-end expenses...) and paying down debt.

All the questions you ask are good ones; but they are also the sort of questions that only the most OCD nutcases could be expected to answer.  And furthermore, APs have no right whatsoever to expect this sort of input from their retail customers, based on any of their literature that I have read.

Of all the people who buy one of these units based on your glowing recommendation, I'm guessing one in ten - maximum - has any idea at all where to so much as begin in terms of seriously and rigorously isolating and diagnosing the sorts of very specific problems you have just outlined.  People are never going to read the caveats that pepper this site, but they will ever continue to browse for "suggestions" along the lines of the Stereophile Recommended Components List.

The upside for APS is that most of these shoppers will never even realize that anything is wrong unless the unit hums, or explodes.

And clearly APS have learned how to deal with the hummers.

Best regards,
Paul S

07-06-2009 Post does not mapped to Knowledge Tree
Beav
Posts 5
Joined on 04-28-2009

Post #: 353
Post ID: 11002
Reply to: 10668
What's all this buzz
fiogf49gjkf0d
I ran quite a few types of gear with the 2000 I tested.   It was quiet as a mouse with all of them.  I also have extremely good high frequency hearing and if there's anything "unnatural" going on in that range it would bother me greatly.  The buzzing I had to deal with came from a subwoofer I was using with the unit, and I fixed that by hooking up the sub differently.   In the end the 2000 ran like a charm and gave me a sense of security with my gear; which is what units like this are all about.   So if you're having that kind of bhigh frequency buzzing coming from the unit itself I'd say it needs to be returned and looked at by APS.   I've had very good customer service experiences with this company with both the 1050 and the 2000.   I'd lay odds they'll solve the problem or give you a new unit, and that you won't hear that buzzing.   Good luck.
07-06-2009 Post does not mapped to Knowledge Tree
Romy the Cat


Boston, MA
Posts 10,052
Joined on 05-27-2004

Post #: 354
Post ID: 11003
Reply to: 11001
Come on, people!
fiogf49gjkf0d

Paul,

You certainly have an attitude toward the subject and I have no idea why. The subject of this thread, or put in this way - the subject of my interest, is how to deal with electricity problem and how to provide a playback with stable (sound-wise) and good sounding electricity. I care less if it is APS, or anybody else and I care less how many units they sole and how many people decided to buy this or another unit. My interests in audio are immensely egocentric and all that I care is how to interests of my own sound and my own interests about it. There is nothing else. I bought my first unit for a full price from their dealer. When they sent me the last PP1050 unit (#6) it did not work and was sitting not working for months and months. Then when the PP2000 become available I did propose that since my PP1050 was virtually new and never operate properly then I would pay the difference and get the PP2000 – they claimed that PP2000 will not blow. During all 1.5 years frustration I had with PP I insisted that they must not return my money and give me something that sounded like the very first unit I had.

I really do not care how much people buy the APS units – I have no financial, intellectual or spiritual benefits from it. I would like more people share the know-how about the ways how to get better sound from this thing but from what I see anybody talks sensibly about the APS sound, not to mention, that knowing myself, I probably will discard the experiences of others. I do encourage the APS to make 3000W model and truly do not give a shit how many of them they sell. I have my own needs, I looking for a mechanism to address them and I truly do not care how my solution will work out with others. I do not see that you see many “recommendations” coming from me, I have many reasons why I do not do and one of them is that it is too damn not interesting for me. I do not remember that “recommended” APS. I do insist that it is the only devise If  does what I want a power devise to do with sound. Is it as recommendation or motivation to buy for others? First of all I do not care and second I have enough information at my site to present a whole picture of many subjects. Do not ask me and do not balm me. Change the interests of sound, if you find that some of my moves are reasonable for you then feel free to experiment for yourself. It is your sound the you are trying to make, not mine. I do not need friends, collaborators or ass kissers on audio. I do not need anyone who read this site to buy the ASP unit. What I would like to have– is somebody point out what the specific in his/her view shortcoming of the APS sound and how they consider overcoming the defined sonic shortcomings. That what I would consider a change – not the dull verbal embellishment of the subject how good or bad the APS Company is. What is it - BBB consumer report of the site that deals with Sound?

I can tell you something more, Paul, I do not extend a lot of credit to the ASP people in terms of Sound. I do not think that what they do is conscious and cognizant. They got some very amorphous grip of good result and they are not sure where they might scare good Sound. The engineering part of gone in China and I do not think that the Chinese folks truly have idea what it all truly for. I think nether APS peoples, nor do Chinese who made APS, nor me have any idea why the APS sound as it is.  I might understand in way the APS – they have something that more or less work and sable and they do not what to fuck it up…

Anyhow, as I said – I am bit surprised that people have APS for months, keep bitching about buzz but made no affords to investigate where is come from. Are you expecting that APS will bring you a solution on a plate? What will you do if your unit will sound like shit after this? Russians says the saving of sinking people is the business of the people who are submerging … at least they need to scream “Help!” and wave those hands….

The Cat


"I wish I could score everything for horns." - Richard Wagner. "Our writing equipment takes part in the forming of our thoughts." - Friedrich Nietzsche
07-06-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 355
Post ID: 11004
Reply to: 11002
Episode 4: A New Hope
fiogf49gjkf0d
 Beav wrote:
I ran quite a few types of gear with the 2000 I tested.   It was quiet as a mouse with all of them.  So if you're having that kind of high frequency buzzing coming from the unit itself I'd say it needs to be returned and looked at by APS.  I'd lay odds they'll solve the problem or give you a new unit, and that you won't hear that buzzing.   Good luck.
I hate to respond to this kind of comment, which is a simple logical failure, but, okay I will, since there is some news. Just to clear this up, simply because you have not had an issue, does not mean that an issue does not exist, and that this must be a defective unit.  This is especially true when the company has already identified the problem, stated that it requires a relatively rare component setup to get the buzzing, but that they have reproduced it in their lab.

Now, as some kind of weird coincidence (or not?) I was contacted today by APS and they say exactly what I have said all along: the audio circuit that the PP2000 was hooked up to was creating a problem as a ground loop within the PP2000 charging circuit.  They have figured out a way to eliminate this but it requires making a new PCB to replace one in the PP2000. So they say they are going to make these and hopefully the replacement PCB will be given to me in a month. Well, I think this will solve the problem; I will keep you posted on the progress.


Adrian
07-06-2009 Post does not mapped to Knowledge Tree
Paul S
San Diego, California, USA
Posts 2,577
Joined on 10-12-2006

Post #: 356
Post ID: 11005
Reply to: 11003
Treading the Middle Path
fiogf49gjkf0d

Yes, I should try to stay focused, here.

It is indeed very true and very important to remember that the subject of this thread is not and never will be - I hope - APS, or any other "brand" -  of anything.

I suppose I tend to confuse APS not only with my own frustrations but also with the whore-mongers, just because they misrepresent themselves.

But they are hardly unique in this, after all; and I actually do know to be ready to take my lumps when I try to simply buy any solution.


Germaine to the thread, most of the electricity in the nation has moved or is moving over to the "Smart Grid" system.

Blah, blah, blah, blah...

Around here, this has meant that the electriity has not been as bad  -  nor as good  -  as it used to be...

So, what else is new?

Best regards,
Paul S

07-06-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 357
Post ID: 11006
Reply to: 11003
Smile when you say that!
fiogf49gjkf0d
 Romy the Cat wrote:
I do not remember that “recommended” APS. I do insist that it is the only devise If  does what I want a power devise to do with sound. Is it as recommendation or motivation to buy for others? 
Actually, Romy specifically said not to take his comments as a recommendation. It was my mistake to assume that the PP2000 would be fine in my system, but I made the mistake of not having the Melquiades amplifier which is unique. I think this was the problem personally.
 Romy the Cat wrote:
Anyhow, as I said – I am bit surprised that people have APS for months, keep bitching about buzz but made no affords to investigate where is come from. Are you expecting that APS will bring you a solution on a plate?
Yes, actually, and then I expect to be fed it with a silver spoon.
Adrian
07-06-2009 Post does not mapped to Knowledge Tree
Romy the Cat


Boston, MA
Posts 10,052
Joined on 05-27-2004

Post #: 358
Post ID: 11007
Reply to: 11004
It looks like they BS you…
fiogf49gjkf0d
 drdna wrote:

I hate to respond to this kind of comment, which is a simple logical failure, but, okay I will, since there is some news. Just to clear this up, simply because you have not had an issue, does not mean that an issue does not exist, and that this must be a defective unit.  This is especially true when the company has already identified the problem, stated that it requires a relatively rare component setup to get the buzzing, but that they have reproduced it in their lab.

I do not buy this explanation. Might I ask you what was their definition of “relatively rare component setup to get the buzzing”. The explanation sounds like a BS to me but if it is not then I would like to learn what it is. Sine some PP2000 work silent then there is it has a pattern why bass might happen. What in that “relatively rare components” make the PP2000 do not work properly?  I have low current, high current, input caps, input chokes, impulse power supplies, different power factors, I have my DAW running from PP2000 - I have no noise of any kind. What “relatively rare” are they imagine? I think they have a faulty past or faulty assembly in SOME of the units not the relatively rare component story.

The Cat


"I wish I could score everything for horns." - Richard Wagner. "Our writing equipment takes part in the forming of our thoughts." - Friedrich Nietzsche
07-07-2009 Post does not mapped to Knowledge Tree
drdna
San Francisco, California
Posts 526
Joined on 10-29-2005

Post #: 359
Post ID: 11008
Reply to: 11007
Bs or not?
fiogf49gjkf0d
Well Romy, if you want the specifics, it is probably best for you to call APS and get your questions answered exactly. 

What I do know is that the modified circuit board will be manufactured in about 1-2 weeks and will be shipped to me for installation. I am just going to reserve judgment until I try it and see if it makes the buzz go away.

Adrian
07-07-2009 Post does not mapped to Knowledge Tree
maxzimum
Posts 9
Joined on 07-06-2009

Post #: 360
Post ID: 11009
Reply to: 11008
Hope this works
fiogf49gjkf0d
Adrian, Thanks for the post. I hope the new circuit board works. Do post here.

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