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In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.
Post Subject: Let's be clear herePosted by david82 on: 10/31/2015
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 drdna wrote:
Ha! Criminals is going a bit too far, unless you want to call all the audiophile companies criminals. I am not saying that is not the case, but the behavior of PurePower is not different from many other audiophile companies or many other similar businesses. Any company that has a very small capital size, making very specialized products in small volume for high prices but low margin - in essence any custom-made products - it is the same. Nevertheless, I have never seen this be out of malice. And I eventually received my product with enough patience and prodding.

Adrian

I'm quite confused by this... Any company that "has a very small capital size, making very specialized products in small volume for high prices but low margin - in essence any custom-made products" takes people's money / equipment and repeatedly lies about what they are doing with it / doesn't communicate with its customers? Huh?
What's appalling about PurePower's behavior is precisely that this is not what any company in their position does. I have dealt with many. Honest businesspeople can have delays, run into cash flow trouble, etc., while at the same time being honest with their customers and being responsive. How a person or company deals with tough times is what separates honest / good ones from dishonest / bad ones.
I have dealt with a lot of companies similar to PurePower over many years in many different industries. None has behaved remotely as poorly as PurePower.
There's not much to argue about here. They've had my unit for a year and a half. Maybe they give it back some day, who knows. If I steal $2000 from you is that ok, if there's some possibility I give it back at some point in the future? Not remotely ok.

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