GoodSoundClub - Romy the Cat's Audio Site

In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.

Post Subject: Response time!Posted by kodomo on: 10/27/2015

It is interesting to see Richard here appearing and answering general inquiries so fast whereas he hasn't even replied my last email over a month nor send my battery pack of the unit for the last 8 months! I have half of your product and still nothing happening.

I have contacted Ontario bbb and their MCS but to no avail. I have been directed to Attorney General of New Jersey. So yes, they are not Canadian company but an an American one. I have some documents sent to me by Mcs as Purepower told them some problems happened but they are sending my battery unit on 28th of September 2015 (one month ago). Of course, nothing happened! At least I have that document as well, along lots of other broken promises on emails to send to the Attorney General of New Jersey. I will continue to pursue this as they are not completing my order. I will let people here know about it.

I just wish they were a straight company, doing honest business as they have a good product in their hands. I will let people here know if they ever complete my order which I paid for 8 months ago in full...

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