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In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.
Post Subject: Is Purepower in constant Beta, perhaps, but so what?Posted by Romy the Cat on: 6/4/2010
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 Paul S wrote:
I think you mostly get where I'm coming from and you just don't like it, and your criticism is smart, and your points are well taken; but there are a few things going on here that just bug me that you either seem oddly comfortable with or you just really don't care about it in general terms, at least not any more.  Maybe it would help if I referred to APS as Fremer...

Actually it is not the same.  The Fremer does not do anything that I would care, so there is not point to have interest in him. Shunyata cultivate snakes and this is why I do not care about them but it is not something that makes me to conclude that they have bad cables. The same is with Manley labs. EveAnna told me that she hate Cats. In my book the people who hate can go deservingly right to the hell but it does not make me feel that their lat say phonostage is crap. That all turns my attention off from the specific company but it does not close turn me blind regarding what they might do. In context of this thread I did not have problems with company that cure electricity – I had problem with electricity itself. I kind of feel that for me to find a way to deal with electricity is more important than to find a corporation that would provide this solution.  Pay attention – this thread is for me is about the solution for electricity problem and for you is about to appraise the solution provider. You might be right or wrong in your appraisal but it in my absolutely irrelevant to the problem of electricity cure. 

 Paul S wrote:
I do not think I am being "protective" of this site, but I can't think of another "manufacturer" that has so blatantly harvested only the glowing remarks from this site, to literally broadcast from their own place, to use to sell ever more units that they do not test prior to shipping, and all the while it appears that they do not subsequently fix even the acknowledged problems, either. I mean, if I find a tick on my arm, I burn it off, and if I am with a group in the woods at the time, I call it to everyone's attention.  In other words, I actually do tend to be somewhat of a "consumer activist", in some situations.

Do not over estimate the influence of this site. What Purepower does has nothing to do with their recent publicity. 3 years back when I first contacted then I received a number of emails from the people who dealt with them before and was warned about their quality issuers. So, the lack of control of what the do is not their reaction to hyper demands but this normal operation mode. Be advise that by nature of Purepower units (class D drive lead directly) the Purepower  generators are more vulnerable  than other topologies. Still, pay attention that I found reason to continue deal with Purepower despite of it. I do not have accommodation pricing and get no benefits of any kind from this thread. The only motivation I had and have is the Sound that Purepower units produce (when they operate properly).

 Paul S wrote:
I hope I have made it clear that I am genuinely (mostly) happy for you and Bill, that your untested, faulty units none the less "worked" +/- as you wished, and that they have somehow worked out for you and Dr. Gaw in terms of the amount of time and money you are comfortable to throw at your electricity problems. OTOH, I am not comfortable giving them money...yet.

And you might be very right as they do improve their units each month. Again, it is not about your, my or anybody else’s ownership of APS but about the sound you, my or anybody else for in the room. I wish I would find a solution comparable to Purepower 15 years ago….

 Paul S wrote:
Yes, yes, the "30 day money back guarantee".  But everyone knows that the unit goes bad on day 31.  And, given that APS obviously do not screen units prior to shipping, who really knows what the problems will be?  They sure as hell don't know, and it looks for all the world like they are not really prepared to deal with problems, either.  While I am not saying APS would cut anyone loose on the 31st day, I think it is only sane to view APS' almost random failure rate and their lackadasical "customer service" with some alarm. 

I did not see that “unit goes bad on day 31” and I did not see that APS refused to support their units after day 31 and even after the warranty expire. They do it but they do it in own terms, the terms that I disagree BTW. A month ago I suddenly receive an email from APS owner who informed me that tomorrow he will call me and we discuss how my unit might be fixed. It was a month ago and he never called. I kind of accustomed to this behavior from APS - so I just leverage down my expectations and I protected this way from disappointments. ..

 Paul S wrote:
How frustrated and desparate am I about the BEP? How soon will I defy my own sense of reason and financial sanity and buy an APS beta?  How long would a sane person wait for some indication of a lower failure rate?

I do not know BEP is. About the “APS beta” – all of the APS Purepower units ARE beta – this is the way how the company operate. They constantly change the things and they (as far as I can judge) do not have TRULY serious engendering or audio assessment recourses. So, they keep fishing, sticking to better solutions and running away from bad one.  They are constantly in Beta mode. It is what it is. I have absolutely no problem to run my unit in Beta mode if it stable and if it deliver the result that I demand.

The caT

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